1. What counts as fraud
- Having more than one account, or opening accounts for other people.
- Using someone else's cellphone number, SIM, ID or bank account.
- Using a VPN, proxy, Tor, emulator or anything else that hides your real device or location.
- Using bots, scripts, auto-clickers or AI tools to answer surveys or complete tasks.
- Rushing through surveys faster than a real reader could, or giving the same answer to every question.
- Giving false profile details to qualify for surveys, such as a wrong age, province or job.
- Repeatedly failing attention checks or giving answers that contradict each other.
- Submitting fake, copied or AI-generated work for tasks, including edited photos or false locations.
- Buying, selling or sharing accounts.
- Reversing a Premium payment through your bank after using Premium benefits.
- Working with a business to fake tasks, approvals or ratings.
2. How we detect it
We run automated checks on devices, IP addresses and duplicate details, use quality scores from our survey partners, and review flagged accounts by hand.
3. Reversals
Survey partners can reverse a reward after it is credited, sometimes weeks later, if they find the answers were low quality or fraudulent. When that happens, we deduct the reward from your wallet. If your balance goes negative, future rewards cover it first.
4. Identity and account checks
- We verify your cellphone number with a one-time PIN by SMS before your first cash-out.
- Before your first bank withdrawal, or whenever your account is flagged, we may ask for a copy of your ID, a selfie holding your ID, and proof that the bank account is in your name. Cash-outs pause until you are verified.
- When you change your bank details or cellphone number, we email you to confirm and hold withdrawals for 48 hours.
5. What happens if we find fraud
| Level | Examples | What we do |
|---|---|---|
| Minor, first time | A rushed survey, a failed attention check | Warning, and that reward is reversed |
| Repeated | Ongoing low-quality answers or rejected tasks | Temporary suspension; removal from Top Workers and Premium placement |
| Serious | Multiple accounts, VPNs, bots, fake profiles | Permanent closure; rewards earned through fraud are forfeited; Premium ends without a refund for the current month |
| Criminal | Stolen identity, SIM or bank details | Permanent closure and a report to SAPS and the affected people |
6. Appeals
If you think we made a mistake, email support@taskrand.co.za within 14 days with your member ID and an explanation. A different team member reviews the case, and we reply within 3 business days.
7. Scams using the TaskRand name
TaskRand will never:
- ask for your password, bank PIN or OTP
- ask you to pay a fee to release or unlock your earnings
- sell Premium through WhatsApp, social media messages or anywhere other than taskrand.co.za
Our only website is taskrand.co.za. Report fake pages or messages to support@taskrand.co.za.